FAQs
What makes WellCart different from other wellness shops?
Our dedication to your wellness sets us apart from the rest. We are a one-stop wellness shop that prioritizes the well-being of our customers.
At WellCart, you always come first. In addition, our commitment to transparency ensures that every choice we make is for your health and safety.
What type of products do you offer?
We offer a variety of wellness products to people who want to embark on a holistic health journey.
We have high-quality fitness products to help you achieve your fitness goals, a collection of non-GMO health supplements to boost your well-being, and a range of herbal remedies to provide natural relief.
Are your supplements vegan-friendly?
Yes. Our health supplements are 100% vegan, non-GMO, allergy-free, gluten-free, and antibiotic-free.
Are your herbal remedies organic?
Yes. Our herbal remedies are 100% organic, natural, gluten-free, and vegan.
Are your fitness products durable?
Yes. Our fitness products are made from high-quality materials or sourced from reputable brands to ensure durability and reliability.
What payment methods do you accept?
We accept all major debit cards and credit cards.
What shipping methods are available?
We offer a variety of shipping methods to our customers, including FedEx, USPS, and DHL.
How long does shipping take?
Shipping times can vary depending on the selected method and the destination. Typically, standard shipping can take anywhere from 2-7 business days. Expedited shipping can take 1-3 business days.
Note that shipping times may also be impacted by unforeseen weather conditions or other factors outside of our control.
Do you ship internationally?
No. We only ship to customers within the US.
Do you offer a satisfaction guarantee?
Yes. We guarantee 100% satisfaction on every order to ensure our customers are always happy with their purchases.
What is your return policy?
We have a 30-day money-back guarantee policy. If you’re unhappy with your purchase, you can return it to us for a refund. The following conditions apply:
- All returns must be postmarked within 30 days of the purchase date.
- Applicable return shipping and handling fees will be deducted from your final refund.
- Items that are new with original tags and labels and in unused and unopened condition will receive a full refund.
- Any item in an opened or unsealed condition will be returned to the customer as it cannot be resold.
We will process your return after receiving the item. Refunds may take 7 to 10 business days to appear on your credit card or bank statement.
What is your exchange policy?
We have an exchange policy to ensure customer satisfaction. Customers may exchange their purchases with the following conditions:
- There are no restocking or shipping fees for exchanges.
- All exchanges must be postmarked within 30 days of the purchase date.
- The product must be in its original condition and packaging.
- If the product is defective, it will be returned to the customer as it cannot be resold.
Do you offer bulk sales?
Yes. You can become a wholesale or retail partner and purchase our products in bulk. Contact us for more information.
